Privacy Policy

At HeitechSoft, we respect your privacy and are committed to protecting it. Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service, and your choices about the collection and use of your information.

1. Information We Collect

We only collect non-sensitive information that is necessary to provide and improve our services. This includes cookies and analytics data, such as the number of visitors, the pages they visit on our site, and the duration of their visit.

2. Use of Cookies

We use cookies to enhance your browsing experience and analyze site traffic. Cookies allow us to remember your preferences and understand how you use our site. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies.

3. Compliance with Canadian Privacy Laws

As a software development company based in Kitchener, Ontario, Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We ensure all data is stored securely and we do not share your data with third parties without your explicit consent.

This policy is subject to change, and we encourage you to review it periodically. If you have any questions about our privacy practices, please contact us at [email protected]. Your use of our services indicates your acceptance of this Privacy Policy. We reserve the right to make changes to this policy at any time without notice.

4. Security Measures

Your data is important to us, and we take all necessary precautions to protect it from unauthorized access, use, or disclosure. Our security measures include encryption of sensitive information and regular backups of our servers.

5. Opt-Out Option

If you no longer wish to receive communications from us, you can opt-out by informing us at [email protected]. Once we receive your request, we will remove your information from our mailing lists and stop sending you any further communications. Please note that opting out may prevent you from accessing certain features of our services.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Under PIPEDA, you have the right to access, correct, and request deletion of your personal information that we hold. You may also withdraw your consent for us to use your data at any time. To exercise these rights, please contact us at [your email address]. We will respond to your request within a reasonable timeframe.

8. External Links

Our services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these websites or services. We encourage you to review their privacy policies before providing any personal information.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page and, if significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We encourage you to review this Privacy Policy regularly for any updates.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]. We will do our best to address your inquiries and resolve any issues you may have.